These terms & conditions apply whether a contract has been made
verbally or in writing.
– All quotations are given subject to The Company having available a
suitable vehicle at the time the hirer accepts the quotation.
Quotations are given for coach & driver only. Quotations are
valid for 28 days unless otherwise notified.
Of The Vehicle – The hirer cannot assume the use of the vehicle between outward
& return journeys, nor that it will remain at the destination for
the hirer’s use unless this has been agreed with The Company.
The Company reserves the right to levy additional charges for additional
mileage or time to that agreed. The charges will be pro rata &
in accordance with booking confirmation.
Hours and Rest Periods – The law strictly controls the driver’s hours of
driving and rest periods and the current regulations must be complied
with. The company will agree the hours of operation of the hire
and these must be observed.
Capacity – The maximum numbers allowed on the vehicle is indicated on the
vehicle. No standing passengers allowed. Drivers will not carry an
extra passenger over the seating capacity.
payment terms are 20 days from date of invoice. Any deposit
requested must be paid by the time stated, and payment in full must be
made before the start of the hire unless The Company has agreed in
writing to a variation in this condition. The Company reserves the
right to add 2% per annum above the base rate calculated on a daily
basis from the date by which payment should have been made.
By Hirer – If the hirer wishes to cancel or amend any agreement, the
following scale of charges will apply in relation to the total hire
charge. 10 days or more before – No charge, 6-9 days – 10%
of hire, 3-5 days – 25% of hire, 1-2 days – 50% of hire, Day of hire
– Minimum of 85% of hire, On arrival of coach at departure point –
100% of hire. Cancellation due to inclement weather conditions
will be charged as above. Theatre/concert tickets already
purchased are not refundable & must be paid for in full.
Accommodation, meals etc. arranged on your behalf by our company may be
liable for a cancellation charge. Any deposit of up to £200 paid
for bookings where accommodation, meals, ferries & other services
are being reserved, will be liable to retention in the case of
cancellation by the hirer. This will cover administration costs
incurred and deposits forwarded to third parties. The amount to be
kept in such an instance will be decided at the discretion of the
by The Company – In the event of an emergency or an action by the hirer to vary
the agreed conditions, the company may return all monies paid and
without further liability cancel the contract.
– The Company may provide a larger vehicle than the size hired at no
additional charge. The company reserves the right to hire another
Coach Operator to cover the hire.
route used, unless the hirer has advised of a particular route or places
to be passed en-route, which will be specified on the confirmation
letter, will be at the discretion of the company and/or the driver.
– The Company gives advice on journey times in good faith, but does
not guarantee the completion of a journey at a specific time, and will
NOT be liable for inconvenience or loss caused by breakdown or delay.
Agreement – When the company provides meals, accommodation, ferries,
admission tickets and any other services provided by another contractor,
it does so as an agent of the hirer on his behalf. Any terms and
conditions imposed by the contractor will be binding on the hirer as if
he had directly contracted the services himself.
All vehicles hired are subject to restrictions on carrying luggage for
statutory safety reasons & the driver shall be the sole judge as to
whether & to what extent passengers’ property is carried.
The Company will not accept liability for any damage or loss of any
property, which belongs to any passengers and is left on a vehicle.
Any articles of found property recovered from a vehicle will be held at
the depot from where the vehicle is based and may be collected from
All hirers and individual passengers are recommended to obtain insurance
for those items where, save for negligence, the company’s liability is
limited (such as delay or luggage).
of Passengers – The driver is responsible for the safety of the vehicle.
Any passengers whose conduct is in breach of statutory regulations will
be removed on the driver’s authority. The hirer will be
responsible for all damages caused to the vehicle by passengers during
must be made within 14 days of the date of hire to the driver or in
writing to Maya Travel.
– No bill, poster or notice is to be displayed on any vehicle without
prior consent of The Company.
Under no circumstances may alcoholic drinks be carried on or consumed
upon the vehicle without the express permission of the company in
– All coaches are non-smoking unless otherwise agreed by the company.
The quotation given is based on operating costs at the date of the
quotation. When more than 28 days elapse between the date of the
quotation and the date of departure, the company reserve the right to
pass on to the hirer any increase in the cost of fuel or any other
increased costs resulting from Government action.
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